Program Coordinator

Job Announcement: Program Coordinator

Position Summary

The Program Coordinator supports the Learning Team, with an emphasis on managing related technology and logistics. The Learning Team works to ensure that Washington Nonprofits hosts a robust calendar of quality learning events and maintains and expands a strong network of partners and expert trainers. Specific responsibilities include the setup of online event registration, preparation of promotional communications, and management of event logistics for a large volume of educational events (online and in-person). When we are able to return to in-person events, the Program Coordinator will travel occasionally throughout Washington to host events. This position may work out of the Seattle office or remotely from anywhere in Washington State.

Key Responsibilities

1. Technology & data management

Use project management software to track tasks for learning events and other projects.
Create necessary lists, systems, and reports in database to support the learning program.
Set up and manage online event registration.
Post learning events on website.
Handle Zoom and location logistics for a large volume of events (online and in-person).
Maintain learning program records including a schedule of all events across the organization, attendance, evaluation, and financial reporting.
Work with Learning Team and other staff members to ensure learning milestones are met and necessary data is collected for reporting to funders.

2. Support learning program

Create and manage contracts for events such as speaker agreements, venue and vendor contracts, etc.
Assist with preparing materials for learning events, webinars, and trainings.
Based on need, serve as host, moderator, and/or facilitator of learning events, webinars, and trainings including in-person events.
Assist with refreshing curriculum to maintain relevance, accuracy, and effectiveness.
Help implement an evaluation system to ensure that all events are evaluated for effectiveness and continuous improvement.
Support annual conference production, including taking the lead on coordinating specific elements as assigned.

3. Communications & relationship management

Manage learning event-related communications including coordination of event promotions by email and social media.
Contribute to WN’s overall communications strategy and consistent branding through writing, public speaking, and reviewing the work of other staff members.
Provide high quality customer service for learning participants, presenters, partners, and funders in Washington State and across the country.
Nurture key learning partnerships as directed.

4. Contribute to a strong organization

Contribute to the visibility of the organization by representing Washington Nonprofits at events.
Bring ideas from events, meetings, etc. back to the organization to contribute to our ongoing effort to understand and support nonprofits in Washington.
Work on special projects and participate in key events such as the annual conference.
Promote Washington Nonprofits membership.
Support Washington Nonprofits’ advocacy work.

Desired Qualifications

Commitment to Washington Nonprofits’ mission.
Demonstrated commitment to racial equity.
Proficiency in Office Suite (Word, Excel, PowerPoint, Outlook), event management software (ie: Whova, Soapbox), website content management systems (ie: WordPress), survey tools (ie: Survey Monkey) and Zoom. Equivalent transferrable skills from other systems are welcome.
Familiarity with CRM databases (ie: Salesforce), email engagement platforms (ie: MailChimp), and project management software (ie: Asana) is desired.
Experience working in the nonprofit sector is preferred.
Ability to handle multiple tasks, projects, and priorities effectively and professionally.
Effective and flexible communication skills.
Excellent customer service skills.
Ability to travel within state.
Room setup involving moving tables and chairs and some moderate lifting (up to 25 pounds) on an occasional basis (accommodation may be possible).

Additional Information

Location: Seattle office (telecommuting available) or remote from another location in Washington. Some travel required, primarily within Washington State.

FLSA Classification: Full-time, Non-exempt

Compensation: $48,000-$51,000 [+$2,500 for bilingual Spanish fluency]. Benefits include paid time off and health insurance.

Supervisor: Director of Learning

How to Apply

Submit your resume and cover letter online by February 22, 2022.

Please name your documents FirstName_LastName_ProgramCoord.

Washington Nonprofits is an equal opportunity employer. We strive to create an inclusive and equitable workplace and encourage applications from people of all backgrounds.

About Washington Nonprofits: www.washingtonnonprofits.org

Washington Nonprofits is the state association for all nonprofits in Washington. We convene a powerful network of nonprofit organizations across Washington State to learn, advocate, and collaborate, so that nonprofits can achieve their missions. Washington Nonprofits has three main goals: deliver high impact learning opportunities for nonprofits of all sizes, be a voice for nonprofits in public policy, and convene nonprofits in ways that strengthen their impact. We achieve these goals with a strong commitment to diversity, equity, and inclusion, and respect for regional differences. Future goals include increasing relationships and relevance for communities of color and rural communities, remaining nimble, delivering timely information and ideas, and staying accountable to our members and the greater nonprofit community.

Washington Nonprofits was founded in 2010 and has 13 dedicated staff serving over 30,000 nonprofits in Washington. Our organizational culture is fast-paced, entrepreneurial, and results-oriented. We value and support learning and professional growth and offer flexible hours and telecommuting options.

Washington Nonprofits Equity Statement

As part of our commitment to revolutionize nonprofits' place in our state and world, Washington Nonprofits is committed to be a champion and a leader in the quest for diversity, equity, and inclusion in the nonprofit sector. For us, this means using a diversity, equity, and inclusion lens in all the work we do, including looking at ourselves as a nonprofit. We know this means constant learning. If we err, we ask for grace and further discussion, so we can hold ourselves accountable to communities of color, rural communities and others who have been marginalized, and can continue learning and being challenged. We welcome the greater discussion, so we can make the strongest decisions for the issues that affect our membership and become a leader in learning and supporting diversity, equity, and inclusion for our state’s nonprofit organizations.